Repair Service

One of your Cheyenne devices is defective?

EUROPEAN UNION: ATTENTION: Currently there are restrictions on our repair form. Please contact us directly at:


USA and CANADA: Do NOT fill out the form below. Please download and fill out our USA and Canada Repair Form and our USA and Canada Shipping Instructions Form and send the defective device to our US Repair Center according to the instructions on the form. Please send us a copy of your invoice, so we can verify the correct warranty start date for your device. Please send your tattoo machine to: 

US Repair Center
3535 SE Tibbetts #1
Portland OR 97202

For UNITED KINGDOM, NORWAY, SWITZERLAND, ASIA, OCEANIA, LATAM, AFRICA and ALL OTHER REGIONS: Do NOT fill out the form below. Please contact our support team to get further instructions